Shipping Policy
At Disha Parameswaran’s Spirit Meaning store, we are committed to delivering your orders in a timely and efficient manner. Please review our Shipment Policy below to understand how we handle shipping and delivery.
1. Order Processing
Processing Time:
– Orders are typically processed within 3 business days after payment confirmation. Please note that orders are processed on business days (Monday to Friday) and do not include weekends or public holidays.
– Customized or personalized products may require additional processing time. The estimated processing time for such products will be communicated at the time of order placement.
Order Confirmation:
Once your order is processed, you will receive an email confirmation with your order details, including the tracking information (if applicable).
2. Shipping Methods and Delivery Time
Domestic Shipping:
We offer standard and expedited shipping options within India. The delivery time varies based on the selected shipping method and your location.
Standard Shipping: 7 business days
Expedited Shipping: 5 business days
International Shipping:
We currently do not offer international shipping. All orders are shipped within India only.
Delivery Time:
Delivery times are estimated and may vary depending on factors such as product availability, shipping destination, and courier service delays. We are not responsible for delays caused by the shipping carrier or unforeseen circumstances such as natural disasters, strikes, or customs delays.
3. Shipping Charges
Domestic Shipping:
– Shipping charges are calculated based on the total weight of the order and the delivery location. The exact shipping cost will be displayed at checkout before you finalize your order.
– Free shipping may be offered for orders above a certain value. Please check our website for any ongoing free shipping promotions.
Additional Charges:
For deliveries to remote or difficult-to-reach locations, additional shipping charges may apply. You will be notified of any such charges before your order is shipped.
4. Order Tracking
Once your order has been shipped, you will receive a shipment confirmation email with a tracking number and a link to track your order online. Please allow 14 hours for the tracking information to be updated.
5. Delivery Attempts
Missed Delivery:
If the courier is unable to deliver your order on the first attempt, a second delivery attempt will be made. If the delivery fails again, the package may be returned to us. In such cases, you may be required to pay additional shipping charges for re-delivery.
Address Accuracy:
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays or misdeliveries resulting from incorrect or incomplete addresses.
6. Damaged or Lost Shipments
Damaged Shipments:
If your order arrives damaged, please contact us immediately at gaurgadai@gmail.com or +91 9760423680 with your order details and photos of the damaged item(s). We will work with the shipping carrier to resolve the issue and arrange for a replacement or refund.
Lost Shipments:
In the rare event that your order is lost in transit, please contact us as soon as possible. We will investigate the matter with the shipping carrier and take appropriate action, including reshipping the order or providing a refund.
7. Contact Us
If you have any questions or concerns about our Shipment Policy, please do not hesitate to contact us:
Email: gaurgadai@gmail.com
Phone: +91 9760423680
Address: 5/6 Piga Swabhiman Bhavan, Navkanan, Chata Road Padal, Mathura District, Uttar Pradesh – 281502
We are dedicated to ensuring a smooth and satisfactory delivery experience for all our customers. Thank you for choosing Disha Parameswaran’s Spirit Meaning store.