Refund and Return Policy

At Disha Parameswaran’s Spirit Meaning Store, we strive to provide you with the best quality products and services. We understand that there may be occasions when you need to cancel an order or request a refund. Please review our Refund and Return Policy below to understand your options.

1. Order Cancellation

We do not offer Cancellation once the order has been placed at any point during the course of lifecycle of the Product transition from Order to Delivery.

Eligibility for Return:

We have no provision of Return of a Product that has been delivered.

Process for Returns:

-To initiate a return, please contact our customer support team at gaurgadai@gmail.com or call us at +91 9760423680 with your order number and reason for the return.
-Once your return request is approved, we will provide you with instructions on how to return the item to us. Please ensure the product is securely packaged to prevent any damage during transit. Return shall be initiated within 7 working days.

Refunds:

Once a product has entered the order or delivery cycle and payment has been made, refunds will not apply.

Exchanges:

We currently do not support exchange of a product for which an order has been already placed or has been delivered.

3. Damaged or Defective Products
– If you receive a damaged or defective product, please contact us immediately at gaurgadai@gmail.com or +91 9760423680 with your order details and a description of the issue. Refund shall be completed within 7 working days.

We may request photos of the damaged or defective item to assess the situation. Upon verification, we will arrange for a replacement product to be sent to you at no additional cost or provide a full refund, including shipping charges.

Having said that, the final right to accept or decline a defective/damaged product return remains with Disha Parameswaran’s Spirit Meaning Store.

5. Contact Us
If you have any questions or concerns regarding our Cancellation and Refund Policy, please feel free to contact us:

Email: gaurgadai@gmail.com
Phone: +91 9760423680
Address: 5/6 Piga Swabhiman Bhavan, Navkanan, Chhata Road Padal, Mathura District, Uttar Pradesh – 281502

We are committed to ensuring your satisfaction and will do our best to resolve any issues you may have. Thank you for choosing Disha Parameswaran’s Spirit Meaning Store.